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Loan Processor Job Description: Top Duties and Qualifications

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A Loan Processor, or Mortgage Loan Processor reviews loan applications and checks them against set criteria to help lenders determine applicants’ eligibility for credit. Their duties include assessing loan applications, checking that the details provided are correct and preparing files to pass over to the bank, building society, credit union or other lenders for approval.

Loan Processor duties and responsibilities

Loan Processors increase the chances of securing credit for applicants and reduce the workload for lenders. Their duties and responsibilities typically include:

  • Reviewing applications to ensure that all the relevant paperwork has been submitted
  • Checking loan-to-value and debt-to-income ratios
  • Completing detailed affordability assessments
  • Requesting credit checks on applicants
  • Issuing paperwork such as loan agreements and terms and conditions
  • Dealing with enquiries from applicants and lenders
  • Maintaining accurate records of all activity on each account
  • Working to deadlines for submission of paperwork

Hire your next Loan Processor today

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Hire your next Loan Processor today

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Loan Processor skills and qualifications

Loan Processors have a great deal of responsibility. A successful Loan Processor candidate will have various prerequisite skills and qualifications that typically include:

  • Excellent interpersonal skills
  • Attention to detail
  • High-level numeracy and an understanding of financial processes
  • An understanding of credit scores
  • Expert knowledge of databases, word processors and spreadsheets
  • Proven customer service skills

What does a Loan Processor do?

Loan Processors perform a vital role between customers who need credit and lenders that want to offer them loans. They receive information from Loan Officers and Mortgage Brokers and ensure that the borrower has included all the necessary information required. They may ask for details of applicants’ finances, proof of their employment status and check them to identify and rectify inconsistencies. Loan Processors play a critical role in getting finance approved by flagging issues at the early stages of the application and ensuring that Underwriters are given all the information they need to approve the loan.  

Loan Processor experience requirements

Loan Processors need experience of working with figures, so any previous role involving accounting, bookkeeping or maintaining financial records will be an advantage. Candidates who have worked in retail or other sales roles will have an advantage, especially if they have been responsible for dealing with confidential information and sensitive data. Loan Processors work closely with internal and external stakeholders, so experience as part of a team or a role involving collaborative working is beneficial.

Loan Processor education and training requirements

Loan Processors typically have a degree in finance or another relevant field, but qualifications in any aspect of lending or credit are an advantage. There are entry-level Loan Processor roles that require candidates to have GCSEs in maths and English, or equivalent, but offer significant on-the-job training and support. Applicants who have completed any qualifications recognised by the Financial Conduct Authority will have developed a range of suitable skills and a helpful understanding of the world of finance.

Loan Processor salary expectations

According to Indeed Salaries, the average salary for a Loan Processor in the UK, is £19,695 per year. This depends on their level of experience, the area of the country in which the role is based and the level of specialist knowledge required.

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Loan Processor job description FAQs

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