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Benefits Coordinator Job Description: Top Duties and Qualifications

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A Benefits Coordinator, or Benefits Administrator organises employee benefit programmes such as pension funds, life insurance, medical insurance and sick pay. Their duties include providing and overseeing employee benefits, assisting employees to enrol for benefit programmes and assisting with payroll.

Benefits Coordinator duties and responsibilities

Since benefits are subject to local legal and government regulations, Benefits Coordinators have to monitor their compliance on a regular basis. They must track new regulations and recommend changes to maintain legality. Their day-to-day duties include: 

  • Reviewing the benefit eligibility of employees despite status changes such as address changes, reduction in hourly payment, employment termination or department transfers
  • Acting as an interface between the employees and third-party benefit providers
  • Monitoring claim issues from employees and aiding insurance companies to resolve them
  • Developing periodic reports and identifying missing deductions
  • Assisting in the benefits programme administration by completing tasks such as communicating plans to employees and maintaining bills
  • Liaising between departments to acquire accurate payroll and billing deductions
  • Listening to and raising employee concerns to the benefits team
  • Performing research and collecting and analysing data and results
  • Providing ongoing support for benefits and HR teams
  • Processing enrollments quickly and accurately

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Benefits Coordinator Job Description Examples:

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does a Benefits Coordinator do?

Benefits Coordinators are members of the HR department and perform various duties like dealing with medical insurance, retirement benefits and wellness initiatives for employees. They research and develop benefits programmes and calculate expenses, potential risks and advantages for employees and employers.

Benefits Coordinators often use computer systems to assign benefits and make sure that employees receive the correct retirement, wellness and insurance programmes. They also answer employee questions regarding benefits and advise them about the most beneficial options.

Benefits Coordinator skills and qualifications

Benefits Coordinators need strong analytical skills to devise plans that meet both the employer’s and employees’ needs while adhering to the government regulations and policies. A successful Benefits Coordinator candidate will have various prerequisite skills and qualifications that typically include: 

  • In-depth understanding of employee benefits and applicable laws
  • Excellent verbal and written communication skills
  • Excellent organisation and time management skills
  • Proficiency with benefits software and Microsoft Office applications such as Word, Excel and Outlook
  • Impressive critical thinking and problem-solving skills
  • Excellent listening skills and the ability to work with different kinds of people
  • Ability to work well under pressure and in a fast-paced environment
  • Ability to work well both individually and as a team

Benefits Coordinator experience requirements

To qualify as Benefits Coordinators, candidates usually need at least three years of experience in HR, especially in benefits coordination. Candidates with previous work experience as Payroll Administrators, HR Coordinators or Administrative Assistants are preferable. They must also have experience in applicable payroll database programs and benefits software systems.

Benefits Coordinator education and training requirements

Benefits Coordinators must have a bachelor’s degree in business management, human resource management, organisational psychology, business administration or another related field. Some employers may require a master’s degree, depending on their needs. Candidates without a bachelor’s degree can take certifications that validate their expertise. Some relevant designations include the Certified Employee Benefits Specialist, Compensation Management Specialist, Group Benefits Associate and more.

Benefits Coordinator salary expectations

According to Indeed Salaries, the average salary for a Benefits Coordinator in the UK is £28,280 per year, depending on factors like experience, education, location and company.

Job description samples for similar positions

If a Benefits Coordinator is not quite what you’re looking for, here are other job description samples that may fit your needs:

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Benefits Coordinator job description FAQs

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