What does a deputy manager do?
A deputy manager works under a general manager, ensuring the smooth running of your business. Deputy managers are often required in most industries, whether you are running a healthcare service, a hotel business, a retail business or a warehouse. Generally, a deputy manager will likely design workflows and delegate tasks to help your business perform well and grow. They will be involved in the day-to-day managing of team operations and so often work a regular 9 to 5 for a business.
A deputy manager is responsible for communicating tasks to team members, helping to make sure that any company guidelines are clear and followed correctly. They will also ideally be able to communicate well with the rest of your business, including senior managers, helping them to stay informed of their team’s projects and outcomes. Sometimes a deputy manager’s decisions affect the entire business, and so they must work to keep stakeholders, the business and their team happy all at once.
Deputy manager skills and qualifications
A deputy manager usually has a lot of experience working with and managing a team and has great references to prove it. If you choose to hire a deputy manager internally, they might come with recommendations from your team. Skills and qualifications that a deputy manager might have include:
- Being reliable;
- Being a great communicator;
- Having conflict management abilities;
- Having a flexible leadership style;
- Being highly organised – a good deputy manager is often a strong timekeeper and will be able to keep records of any important decisions that they have made with the general manager.
Deputy manager experience requirements
A deputy manager usually has several years of experience in a more junior management position. They may also be qualified with a Bachelor’s or Master’s in a relevant management-related degree. Deputy managers should also ideally have good knowledge of the rules and regulations of your company. They might already understand your health and safety training processes and would feel comfortable guiding staff through training themselves.
A deputy manager working in healthcare might need additional skills alongside strategy, people management and administration. This is because they are often dealing with patients themselves. Being able to administer medication correctly is a bonus, as would be safeguarding adults at risk or any experience caring for patients with different health needs.
Deputy manager education and training requirements
When advertising for a deputy manager, it is worth considering what kind of education and training they will need to perform the role effectively. As management at this level requires strong strategy and leadership, you might look for a Bachelor’s or Master’s degree in business administration or management.
However, deputy managers working in specialist fields such as healthcare might require an NVQ or diploma in Health and Social Care, as well as Emergency First Aid training. You may consider on-the-job experience and leadership ability to take precedent over formal qualifications such as degrees and are willing to train a deputy manager on the job.
Deputy manager salary expectations
According to Indeed UK salaries, the average salary of a deputy manager is £31,380 per year. Salary may depend on the exact job duties and responsibilities, the employer, location and experience.
Job description samples for similar positions
If this job description doesn’t adequately describe the job opening you have, here are a few job description samples of similar positions to consider:
Deputy manager job description FAQs
What should I look for in a deputy manager CV?
Look for previous experience in leadership and strategy roles. This might even include previous experience as an assistant or deputy manager. As deputy managers are often highly qualified, you might specify a degree in business administration or management. However, you might choose to prioritise experience over a degree depending on what you see fit.
What is the difference between a deputy manager and an assistant manager?
A deputy manager is usually considered of a higher rank than an assistant manager. They can perform the same duties and responsibilities as their supervisor in their absence.
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