What does a Stock Controller do?
A Stock Controller is usually responsible for making sure that stock levels are consistent, ordering new stock if necessary and processing orders. Stock Controllers also record and maintain inventory lists, check product codes, review reports and paperwork and provide customer service. They support their Managers by helping with administrative tasks, looking for solutions to issues in inventory and identifying discrepancies. They also update stock information and computer systems.
Stock Controller skills and qualifications
A Stock Controller needs a range of skills and qualifications to perform their duties effectively. These skills and qualifications include:
- Thorough attention to detail
- Customer service skills
- Organisation and time management skills
- Ability to perform well under pressure
- Familiarity with inventory management systems
- Ability to work well with suppliers, customers and other team members
- Active listening skills
- Interpersonal skills
Stock Controller experience requirements
Many employers look for Stock Controllers with previous experience in stock management or a related field. Some companies prefer candidates who have one to five years of experience working as a Stock Controller Assistant or experience working in a stockroom or in other inventory positions. For senior Stock Controller positions, candidates must have at least six years of experience in stock management.
Stock Controller education and training requirements
Entry-level Stock Controller positions don’t require any formal education, but employers could be on the lookout for candidates who have strong communication and numeracy skills, so having some GCSEs in maths and English is important. Some employers prefer candidates with diplomas in a retail business, while others prefer candidates who have completed an apprenticeship scheme.
Many employers provide training for new Stock Controllers. The length of the training varies depending on the company’s size and the industry in which it operates. However, it usually takes around three months. Relevant training may include marking inventory, counting stocks, unpacking merchandise and performing record keeping. Because many companies are now using computerised and automated systems, training and retraining may take a bit longer.
Stock Controller salary expectations
According to Indeed Salaries, the average salary for a Stock Controller is £26,615 per year. Actual salary varies depending on several factors, including the company, its geographical location, the industry in which it operates and the Stock Controller’s experience.
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