Special offer 

Jumpstart your hiring with a £100 credit to sponsor your first job.*

Sponsored jobs are 4.5 times more likely to result in hiring someone.**
  • Invite matched candidates to apply
  • Increase your visibility in job search results
  • Appear to more candidates longer

Administrative Clerk Job Description: Top Duties and Qualifications

An Administrative Clerk, also known as an Office Administrator or Clerical Assistant, is a professional that plays a significant role in ensuring that an office runs smoothly. Their duties include a wide range of administrative and clerical tasks, such as answering the phone, taking care of mail correspondence, managing an effective filing system and scheduling meetings.

Build a Job Description

Administrative Clerk duties and responsibilities

The scope of an Administrative Clerk’s duties varies depending on the size and type of company. Administrative Clerks who work for smaller companies typically have a wider range of duties that may include tasks like handling the payroll or organising conferences and workshops. Typically the main duties and responsibilities of an Administrative Clerk include:

  • Managing an office’s general correspondence, including phone calls, emails and faxes
  • Developing and maintaining an effective filing system
  • Scheduling appointments
  • Operating and maintaining office equipment like printers and replenishing office supplies as needed
  • Preparing and proofreading office documents, such as memos and reports, and distributing these as necessary
  • Coordinating communication between various departments
  • Handling basic bookkeeping tasks
  • Maintaining a good relationship with suppliers
  • Managing travel and accommodation bookings for staff members
Build a Job Description

Administrative Clerk Job Description Examples:

What does an Administrative Clerk do?

An Administrative Clerk plays a supportive role in a company by taking care of the day-to-day clerical and administrative tasks and effectively distributing information within an office. Whereas a Personal Assistant typically provides administrative support for a senior staff member in a company, Administrative Clerks take care of common overall office duties. They may also manage the reception area of an office and welcome and direct visitors and clients.

Administrative Clerk skills and responsibilities

Administrative clerks have a wide range of responsibilities that require different kinds of skills. As the job involves dealing with management, colleagues, clients and suppliers on a regular basis, these professionals need strong interpersonal skills. However, they should also be comfortable with working alone at times. A successful Administrative Clerks candidate will have various prerequisite skills and qualifications that include: 

  • Good organisational skills for tasks such as bookkeeping, filing and scheduling
  • Excellent communication skills in order to facilitate effective communication within an office
  • Solid knowledge of computers, office equipment and relevant software programs
  • Good customer service skills, as they communicate with clients directly or via phone or email
  • Strong time-management skills and the ability to work without supervision
  • Good at multitasking, as multiple parties or duties may require their attention at any given time
  • Solid bookkeeping skills, including experience in managing payroll
  • Good writing skills that include correct spelling and grammar

Administrative Clerk experience requirements

Candidates need to show some previous experience in an administrative position. Depending on the position, applicants may have to prove their proficiency in key areas, such as bookkeeping and payroll, relevant software applications and general office procedures. Candidates who are applying for positions in certain industries, for instance, the health industry, may also need industry-specific experience.

Administrative Clerk education and training requirements

There are no fixed education or training requirements for this profession. In general, Administrative Clerks should at least have passed a few GCSE’s with decent grades in subjects like maths and English, as most employers expect these professionals to have respectable literacy and numeracy skills.

Some Administrative Clerks may hold a degree or a Higher National Diploma (HND) in Business Administration or a related field, others may have completed a higher education college course, such as a Level 3 Diploma in Business and Administration. Candidates can also gain experience and knowledge through an intermediate apprenticeship.

Administrative Clerk salary expectations

According to Indeed Salaries, the average salary for Administrative Clerks is £16,621 per year. Salaries vary depending on factors like industry, level of experience and location.

Job description samples for similar positions

If this job description is not exactly what you’re looking for, here are a few other job descriptions of similar positions to consider:

Ready to Hire?Build a Job Description

Administrative Clerk job description FAQs

What is the difference between a Data Entry Clerk and an Administrative Clerk?

The job of a Data Entry Clerk involves working with data exclusively. Their duties may include entering the details of customers into databases or updating the medical records of patients. Although Administrative Clerks also handle data, the scope of their duties is wider and encompasses other kinds of tasks, such as scheduling, record keeping and bookkeeping.

Who does an Administrative Clerk report to?

An Administrative Clerk reporting structure depends on the size and type of company. These employees may, for instance, report to an Office Manager, an Operations Manager, a Chief Administrative Officer or a General Manager.

Job Description Examples

No search results found