What does an Administrative Clerk do?
An Administrative Clerk plays a supportive role in a company by taking care of the day-to-day clerical and administrative tasks and effectively distributing information within an office. Whereas a Personal Assistant typically provides administrative support for a senior staff member in a company, Administrative Clerks take care of common overall office duties. They may also manage the reception area of an office and welcome and direct visitors and clients.
Administrative Clerk skills and responsibilities
Administrative clerks have a wide range of responsibilities that require different kinds of skills. As the job involves dealing with management, colleagues, clients and suppliers on a regular basis, these professionals need strong interpersonal skills. However, they should also be comfortable with working alone at times. A successful Administrative Clerks candidate will have various prerequisite skills and qualifications that include:
- Good organisational skills for tasks such as bookkeeping, filing and scheduling
- Excellent communication skills in order to facilitate effective communication within an office
- Solid knowledge of computers, office equipment and relevant software programs
- Good customer service skills, as they communicate with clients directly or via phone or email
- Strong time-management skills and the ability to work without supervision
- Good at multitasking, as multiple parties or duties may require their attention at any given time
- Solid bookkeeping skills, including experience in managing payroll
- Good writing skills that include correct spelling and grammar
Administrative Clerk experience requirements
Candidates need to show some previous experience in an administrative position. Depending on the position, applicants may have to prove their proficiency in key areas, such as bookkeeping and payroll, relevant software applications and general office procedures. Candidates who are applying for positions in certain industries, for instance, the health industry, may also need industry-specific experience.
Administrative Clerk education and training requirements
There are no fixed education or training requirements for this profession. In general, Administrative Clerks should at least have passed a few GCSE’s with decent grades in subjects like maths and English, as most employers expect these professionals to have respectable literacy and numeracy skills.
Some Administrative Clerks may hold a degree or a Higher National Diploma (HND) in Business Administration or a related field, others may have completed a higher education college course, such as a Level 3 Diploma in Business and Administration. Candidates can also gain experience and knowledge through an intermediate apprenticeship.
Administrative Clerk salary expectations
According to Indeed Salaries, the average salary for Administrative Clerks is £16,621 per year. Salaries vary depending on factors like industry, level of experience and location.
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