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Practice Manager Job Description: Top Duties and Qualifications

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A Practice Manager, or Medical Practice Administrator manages the day-to-day business operations of a medical clinic, health centre or related organisations. Their duties include ensuring the practice provides reliable customer service, overseeing staff recruitment and training and managing budgets.

Practice Manager duties and responsibilities

A Practice Manager oversees the administrative and business functions of a medical practice. Their day-to-day duties and responsibilities include:

  • Overseeing daily operations of the practice
  • Recruiting, training and supervising administrative staff such as medical secretaries and receptionists
  • Organising duty rotas for medical and administrative staff
  • Setting goals and ensuring the practice achieves its financial objectives
  • Overseeing finances, including budgets, billing and payroll
  • Monitoring inventory and ordering new stocks of medication supplies and medical equipment
  • Managing patient records and IT systems and addressing customer complaints or concerns
  • Enforcing industry and health and safety regulations
  • Ensuring office is opened and closed daily, as per established schedules

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Practice Manager Job Description Examples:

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does a Practice Manager do?

Practice Managers run the business side of the medical practice. They supervise the recruitment and training of administrative employees and create work schedules. They also manage the practice’s finances, including preparing budgets and monitoring revenues and expenditures. Practice Managers also makes sure that their organisation complies with relevant laws and regulations and enforce health and safety measures. They also develop, plan and implement the goals and objectives of their practice and provide the leadership required to achieve them. Practice Managers work with other team members to improve quality of service and efficiency.

Practice Manager skills and qualifications

A successful Practice Manager candidate will have various prerequisite skills and qualifications, that typically include:

  • A bachelor’s degree in business management, business administration or related fields
  • Proven management experience in the healthcare industry
  • Exceptional organisational skills
  • Strong leadership skills
  • Attention to detail
  • Excellent written and verbal communication skills
  • The ability to work under pressure
  • Proficiency in computer software packages and health management applications

Practice Manager experience requirements

Practice Managers must have several years of experience in a management role, especially if it is related to the healthcare sector. Some employers prefer candidates who have worked in the healthcare industry. Candidates can work their way up from a junior administrative role to the Practice Manager. In large organisations, candidates may receive intensive training to prepare them for the responsibilities of the role.

Practice Manager education and training requirements

Most Practice Manager candidates require a minimum of a bachelor’s degree. It’s a plus if a candidate has experience in a health or social care role. Some employers require candidates to have a certificate in health service administration from the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR). Qualifications for Practice Managers include Level 3 Diploma in Medical Administration and Level 5 Primary Care and Health Management. Membership of the Institute of Healthcare Management is also desirable.

Practice Manager salary expectations

According to Indeed Salaries, the average salary of Practice Manager in the UK, is £34,284 per year. Actual salary may depend on the type and size of the practice, location, experience, job duties and requirements and qualifications.

Job description samples for similar positions

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Practice Manager job description FAQs

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