What does a Sales Clerk do?
Sales Clerks may work in wholesale or retail stores selling products, services and items offered by their employers. They assist customers in finding the right service or product to suit their needs by discussing the uses and benefits of a variety of items. They also process a customer’s payment and pack the items for them to leave the store. Sales Clerks establish a rapport with their customers to encourage repeat sales. They may also assist with marketing strategies.
The work schedule of Sales Clerks can vary each week and include nights and weekends. Overtime work may be required during holidays or promotional sale events.
Sales Clerk skills and qualifications
A successful Sales Clerk candidate will have various prerequisite skills and qualifications to perform their duties effectively. These include:
- Marketing and sales skills
- In-depth knowledge of a company’s products
- Communication and interpersonal skills
- Ability to use point-of-sale systems
- Customer service skills
- Organisational skills
- Physical ability to stand for long periods of time
- Attention to detail
Sales Clerk experience requirements
The experience requirements for a Sales Clerk position varies depending on the company and the type of product it sells. For instance, a company that sells cosmetic products usually prefers candidates who have experience with similar products. Likewise, a company that sells auto parts may prefer candidates who have experience identifying, working with or selling auto parts.
Sales Clerk education and training requirements
The minimum education requirement for a Sales Clerk position is a GCSE. For a senior-level position, employers may require candidates to have a bachelor’s degree in business management or complete a training programme. Sales Clerks usually develop the necessary skills for this career through on-the-job training. This training programme usually includes interacting with customers, operating the cash register, implementing store policies and understanding security measures. Depending on the company or department Sales Clerks work in, they may also need to complete additional training about the specific products their company sells.
Sales Clerk salary requirements
According to Indeed Salaries, the average salary of a Sales Clerk in the UK is £10.94 per hour. Their salary varies depending on factors such as the individual company, geographical location and experience.
Job description samples for similar positions
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