What does a Bar Staff do?
Bar Staff are not only the friendly faces greeting your customers from behind the bar, but they’re also responsible for ensuring the bar runs smoothly by keeping the bar area clean and replenishing stock. Taking orders, advising customers about current promotions and mixing drinks are just some of the customer-facing responsibilities for Bar Staff. However, to ensure bar service can operate efficiently, they also monitor stock levels, restocking when needed, promptly react to spills or hazards and reach out to the Bar Manager for support when needed.
Bar Staff skills and qualifications
Successful Bar Staff typically have excellent customer service skills, the ability to multitask and can remain calm when working in a busy environment. Teamwork is vital in Bar Staff roles and being able to communicate effectively with others is key to success. Top Skills for Bar Staff are:
- Customer service skills, including being knowledgeable about products to assist customers best
- Enjoy working with others and be able to cooperate as part of a team
- Active listening skills and a good memory for remembering different orders from different customers
- Calm demeanour to deal with demanding customers
- Attention to detail
- Ability to carry out basic order processing and payment tasks on a till or a handheld device
- The ability to work well in a noisy, high-pressure environment
- Ability to multitask and remain organised during a busy period
Bar Staff experience requirements
A background in the hospitality industry is beneficial, and previous experience in Bar Staff positions is useful. Experience in retail, food service, customer service or catering is helpful. Some employers can also consider candidates without experience, but with the right attitude and enthusiasm to work in a customer-facing role.
Bar Staff education and training requirements
Bar Staff typically train on the job, but there are training courses and qualifications available which can increase their chances of getting noticed. College courses that provide some of the skills and knowledge required for Bar Staff roles include Level 1 Award in Introduction to Employment in the Hospitality Industry, Level 1 Award in Professional Food and Beverage Service Skills and Level 2 Certificate in General Food and Beverage Service. For Bar Staff in cocktail bars, candidates can complete mixology courses that provide specialist training.
Bar Staff salary expectations
According to Indeed Salaries, the average salary for Bar Staff is £8.60 per hour. Their exact salary may vary depending on experience, location and company.
Job description samples for similar positions
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