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Business Administrator Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A Business Administrator, or Business Support Administrator directs the daily operations of an organisation and supervises its finances. Their duties include improving products and services, implementing technologies to enhance productivity and analysing financial and sales reports.

Business Administrator duties and responsibilities

The duties of a Business Administrator include providing office support to both employees and customers, keeping company data updated and interacting with clients to build good relationships. Other duties and responsibilities of Business Administrators may include:

  • Answering phone calls, taking messages and connecting calls to proper departments
  • Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure
  • Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
  • Educating clients about company products and services and how to make a purchase
  • Communicating with clients through fax and emails and building positive relationships with them
  • Making employee travel arrangements and helping with minor technical issues
  • Preparing documents through editing, printing and binding
  • Preparing plans to help streamline and improve business operations

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Business Administrator Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does a Business Administrator do?

Business Administrators supervise management staff and functions. They close deals for the organisation, recruit staff and deal with public relations and after-sales care. They also facilitate office organisation and maintenance by keeping files and records of business activity.

Business Administrators also communicate with inventory suppliers and vendors to ensure a steady supply of materials. Their jobs are necessary for different work settings, including small-scale businesses, government agencies, non-profit and healthcare organisations.

Business Administrator skills and qualifications

A successful Business Administrator will have various prerequisite skills and qualifications that includes having outstanding people skills and the ability to build good relationships to succeed in their profession, in addition they should also have the following skills : 

  • Proven verbal and written communication skills and the ability to prepare reports and budgets
  • Excellent filing and sorting skills and the ability to manage business correspondence
  • Excellent bookkeeping skills and proficiency with relevant computer software
  • Rapid data entry, attention to details and good editing skills
  • Ability to operate office gadgets such as printers and copiers
  • Excellent people and customer service skills
  • Good research skills, data analysis and the ability to translate complex data into a simple format

Business Administrator experience requirements

Ideal candidates have experience working in departments such as general operations, finance, human resources, accounting or other administrative roles. Some employers may require candidates to have experience in specific industries such as banking, education or engineering. Candidates with additional experience in developing support plans, managing files and sending payments for invoices are often preferred. Usually, employers expect candidates to have at least three years of experience in an office administration role.

Business Administrator education and training requirements

Most employers typically require candidates to have a bachelor’s degree in business administration, accounting, finance, human resources or other business fields. Some employers may consider candidates with a bachelors degree in engineering or health care sciences depending on the industry. For high-ranking companies, employers may seek candidates with a minimum of a master’s in business administration or other finance disciplines. Extra training and certifications in human resources, management and marketing can also be beneficial to an organisation.

Business Administrator salary expectations

According to Indeed Salaries, the average salary for a Business Administrator in the UK is £18,967 per year, depending on factors like experience, education, location and company.

Job description samples for similar positions

If a Business Administrator job description sample is not what you’re looking for, here are other job description samples that may fit your needs:

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Business Administrator job description FAQs

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