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Insurance Agent Job Description: Top Duties and Qualifications

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An Insurance Agent, or Insurance Account Manager, sells and manages insurance policies on behalf of an insurance company. Their duties include attracting new clients and answering their questions, helping clients choose the best policy and making sure all legal requirements are met.

Insurance Agent duties and responsibilities

In order to find and sell the best insurance policies for a given client, an Insurance Agent must be able to perform the following tasks:

  • Thoroughly researching and analysing insurance policies.
  • Arranging insurance policies in an understandable fashion.
  • Occasionally working with Underwriters to adapt policies.
  • Communicating with Insurance Adjusters about the life cycle of each claim
  • Developing marketing strategies on how to attract new accounts.
  • Approaching clients via cold calling and direct mail to enquire about their insurance situation and their future needs
  • Promoting new insurance policies to existing customers.
  • Participating in continuing education programmes in both insurance and sales
  • Maintaining a good relationship with Insurance Brokers.
  • Ensuring that financial services industry rules are being followed.

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Insurance Agent Job Description Examples:

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does an Insurance Agent do?

An Insurance Agent’s main goal is to sell as many policies as possible on behalf of the company they work for. They also want to find the best policies for the people and businesses they represent, but their main focus is to convince clients that their company is the perfect fit for their insurance needs.

Insurance Agent skills and qualifications

An Insurance Agent must be attentive to multiple clients while looking for new clients and staying up to date on new policies. A successful Insurance Agent candidate will have various prerequisite skills and qualifications, these typically include:

  • Excellent customer service skills
  • Thorough and keen attention to detail
  • Ability to sell products and services to a wide variety of clients
  • Excellent verbal and written communication skills
  • Ability to remain calm under pressure and deal with a large workload
  • Ability to use the software utilised within the company

Insurance Agent experience requirements

Most applicants should have previous experience at other companies, usually as a Junior Account Handler. A candidate with industry qualifications through the Chartered Insurance Institute (CII) and who has initiative and experience will also be considered.

Some job applicants may come straight from university and will hold a Bachelor’s or Degree (BA),or Bachelor’s of Science (BSC) in Business Management, Financial Services, Marketing or perhaps Maths. They should also have gained some real-world experience while studying, usually through an internship.

Insurance Agent education and training requirements

There are many education routes to becoming an Insurance Agent. One way is to attend university and graduate with a degree in business studies, finance, surveying, engineering or something similar. A person may also obtain the positions through an insurance professional higher apprenticeship which requires 5 GCSEs at grades 9 to 4 and A levels. Another way is through companies willing to take on trainees with a minimum number of GCSEs at grades 9 to 4. Trainees will usually start as an Insurance Technician or Junior Account Handler before they move up to the position of an Insurance Agent.

Insurance Agent salary expectations

According to Indeed Salaries, the average salary for an Insurance Agent is £25,535 per year , depending on experience, location and company. Salary is based on a slightly higher average working week, usually between 40 and 45 hours with the possibility of working weekends and bank holidays.

Job description samples for similar positions

If this not exactly the job that needs to be advertised, here are some positions that are similar to that of an Insurance Agent:

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Insurance Agent job description FAQs

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