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Clerk Job Description: Top Duties and Qualifications

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A Clerk, or Administrative Clerk is responsible for a variety of administrative and clerical duties in a company. Their primary duties include updating company records, scheduling meetings and preparing documents.

Clerk duties and responsibilities

The specific duties and responsibilities assigned to Clerks can vary depending on the company where they work. Their duties and responsibilities usually include:

  • Attending meetings, taking minutes and preparing agendas to be discussed in future meetings
  • Maintaining and troubleshooting problems with office equipment such as computers, printers and fax machines
  • Operating office equipment such as scanners, printers, voicemail systems and computers to perform general tasks in the office
  • Directing customer inquiries to coworkers and responding to issues, complaints and concerns raised by clients over the phone or email
  • Taking messages for absent employees and directing phone calls to the appropriate offices
  • Keeping track of office inventory and replenishing supplies when necessary
  • Computing, recording and proofreading data in documents such as records and reports
  • Working closely with other employees in the office and management or supervisors

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Clerk Job Description Examples:

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does a Clerk do? 

Clerks perform many tasks that are basic to office work. They make up bills and payrolls, file papers and reports, sort emails, scan documents and enter data on the computer. Clerks work in hospitals, insurance companies and government agencies. They also work for manufacturers, department stores and other businesses. In some companies, a Clerk takes dictation at conferences and transcribes notes. They also monitor office supplies and restock them when necessary.

Clerk skills and qualifications

A successful Clerk candidate will have various prerequisite skills and qualifications to perform their duties effectively, these can include:

  • Ability to prioritise and organise tasks effectively
  • Proficiency in various computer software such as spreadsheets, Microsoft Word, Excel and Outlook
  • Ability to work well with different kinds of people
  • Ability to adapt to new environments, systems and methods of work
  • Willingness to learn new skills and ability to lead teams
  • Good team player and ability to work under pressure
  • Problem-solving skills and open-mindedness
  • Excellent verbal and written communication skills

Clerk experience requirements

There are no minimum experience requirements for Clerks. However, employers usually prefer candidates who have previous clerical work experience. Some employers prefer candidates who have customer service or sales experience or experience working in the specific industry that the position will be in, such as retail, medicine or law.

Clerk education and training requirements

Most employers, today expect candidates to have GCSEs in maths and English. They also expect candidates to have a General National Vocational Qualification (GNVQ) or vocational A-level in business administration, a National Vocational Qualifications (NVQ) or Scottish Vocational Qualifications (SVQ). Some employers require candidates to complete a course offered by the London Chamber of Commerce and Industry, Pitman or OC (RSA).

Clerk salary expectations

According to Indeed Salaries, the average salary for a Clerk in the UK is £16,777 per year. This figure can vary depending on factors, including the specific hiring requirements of the company, the geographical location and the candidate’s level of experience.

Job description samples for similar positions

If a Clerk job description sample is not quite what you’re looking for, here are other job description samples that may fit your needs:

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Clerk job description FAQs

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

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