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Business Analyst Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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6 min read

A Business Analyst, or Systems Analyst, collects data about an organisation’s operations to improve its systems and processes. Their primary duties include researching business processes, making reports with recommendations to the company’s management and analysing the potential impact of their recommendations.

Business Analyst duties and responsibilities

A Business Analyst’s most important duties and responsibilities include:

  • Analysing the structure of a business to determine how it operates and determine its objectives
  • Identifying any problems with the current business model
  • Designing potential solutions to any problems identified during the research phase
  • Preparing and delivering a report of their findings to leadership with comprehensive risk and impact assessment
  • Developing comprehensive end-to-end (E2E) test cases at the application and multi-application levels
  • Overseeing the implementation of approved process improvements
  • Hiring, monitoring and overseeing the IT team members
  • Carrying out training sessions and workshops to guide relevant teams
  • Carrying out periodic quality checks

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Business Analyst Job Description Examples:

Example 1

London LNDN GB

Experience: 5+

Skills:Exchange mandatory and regulatory projects PMs. Exchange mandatory is very much inline with roles done across agency stream in UBS, where exchange/CCP notices from all markets regionally are monitored and then delivered in the organisation.

  • Requirement:

Candidates with 6-8 yrs of experience

Work will involve monitoring CSB notices from exchange/all markets regionally are monitored and then delivered in the organization

Main skill be people who could work with Exchanges.

People should be Technical.

Should be able to read technical messages (FIX).

We basically need Exchange Upgrades (Mandates) expert.

Experience in variety of T+1/EMIR refit and in the future things that come up.

Job Types: Temporary contract, Fixed term contract

Salary: Up to £500.00 per day



Ability to commute/relocate:
  • London, Greater London: reliably commute or plan to relocate before starting work (required)


Work In person

Example 2

We are Kaiasm, and we are looking for a Business Analyst who MUST be based in the UK and able to work both in our office in Somerset and from home.

The role will involve working with all parts of the business in order to specify requirements, agree priorities and to understand dependencies.

Position In The Organisation
  • Responsible to: Product Owner
  • Direct reports: None
  • Works in conjunction with: Head of Production, Head of Operations, Client Services team, Development team

Main Duties & Responsibilities
  • Interviewing stakeholders to understand requirements, dependencies and priorities
  • Dissemination of information in design documents and backlog tickets and documents in order to drive out functional requirements specifications for delivery to the development team
  • Supporting the development team in story creation, refinement and story-pointing
  • Facilitating workshops to prioritise and schedule story delivery
  • Suggesting improvements for, and outlining the benefits of improvements in production processes and providing process flow documentation
  • Managing the interview, workshop and delivery timetable in order to meet deadlines
  • Regularly reporting progress with stakeholders, including raising risks, issues and other noteworthy project items in a timely manner
  • Ensuring strict control of client information and data

Knowledge & Skills Required
  • Capable of building strong working relationships when working as part of a team to drive out solutions
  • Able to manage moving deadlines and changing priorities, and maintain a flexible mindset when managing conflicting priorities across the business
  • Experience of delivering IT system requirements specifications and/or Agile story creation
  • An understanding of waterfall, iterative and Agile development methodologies and experience of working with at least one of these across the full development lifecycle
  • Experience of working within a Kanban framework
  • Experience of working with database driven systems
  • Experience of working with Ecommerce websites (preferable but not necessary)

Please send your Curriculum Vitae with a covering letterto Juliet Morgan

More information and other vacancies available on [website]

Previous applicants need not reapply. Must be resident in the UK and able to work at the office and home.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 22.5 - 37.5 per week

Salary: £25,000.00-£35,000.00 per year

Benefits:
  • Company pension
  • Flexible schedule
  • On-site parking
Schedule:
  • Monday to Friday

COVID-19 considerations:
When working in the office Covid Safe Precautions are in place.

Application question(s):
  • In 1-2 sentences, please describe how your previous experience is relevant to this role?
  • Why are you a good fit for this job?
  • What about this role excites you and made you want to describe your interest in working with us.

Example 3

  • Have you had a career break of 12+ months?
  • Do you have 5+ years of experience in Business Analysis, Project Management, Agile delivery or Marketing?
  • Are you ready to re-join the workforce with training and career coaching included?

Then you’ll want to hear about the UK’s leading Returners Programme and how it helps 100+ returners restart their careers every year.

About the role

Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 450 careers since 2016, our Academy trainers and team members are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology.

We are currently looking for ambitious returners to work as Project Managersand Business Analystswithin our organisation.

Once you join, you will receive 7 weeks of fully funded training to develop and refresh your skills through our trainer led Virtual Academy.

After the training period, you will become a fulltime FDM consultant and work with our prestigious clients on a variety of projects as you progress your career in your chosen field.

What we offer you

  • A fully supported journey back to full-time work with continuous development throughout your time with FDM
  • 7 weeks of trainer led technical training through the FDM Virtual Academy
  • The skills to become a qualified SCRUM master and BSC practitioner
  • Hybrid working
  • Permanent employment from day 1 of training
  • Training hours of 9.30am – 4.30pm, Monday to Friday during the training period, to help accommodate personal commitments
  • Guaranteed employment as an FDM consultant with our global clients after training
  • Fast-track career progression to get you back into business

Essential experience

  • Looking to return to work after a break in your career of 1+ year
  • Able to work full time
  • At least 5 years of previous business experience
  • A strong aptitude and interest in business

About FDM

Our people are our passion and that's why we make your training and career growth our priority. We are a global professional services provider focusing on IT and one of the UK's leading returners employers, recruiting the brightest talent to become the innovators of tomorrow. With centres across Europe, North America and Asia-Pacific, and nearly 5000 consultants currently placed on client site around the world, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer.

Diversity and Inclusion

FDM Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Job Types: Full-time, Permanent

Salary: From £37,000.00 per year

Benefits:
  • Casual dress
  • Company pension
  • Referral programme
  • Relocation assistance
  • Wellness programme
  • Work from home
Schedule:
  • Monday to Friday



Ability to commute/relocate:
  • London: reliably commute or plan to relocate before starting work Location: Hybrid remote in London

Example 4

Are you an organised self-starter, with excellent communication skills, and the ability to work with a range of stakeholders to achieve a shared understanding of problems to be solved?

Requirements

You’ll need to have:

  • Hands-on experience as a Business Analyst within high-performing Agile development teams, working closely with Product Owners and stakeholders.
  • A sound understanding of both Agile and Waterfall-based project delivery methods.
  • Experience of selecting and applying appropriate analysis techniques to elicit requirements/user stories, collaborating with development teams to ensure a solution that delivers real business value.
  • Work closely with the Product Owner to organise and refine a feature backlog.
  • Work with the Technical Architects to understand and support the detailed design and implementation.
  • Experience in facilitating meetings and workshops with a variety of diverse stakeholders.
  • The ability to communicate and influence a variety of business and IT stakeholders at a senior level.
  • Excellent problem solving, communication and organisational skills.
  • An appreciation of modern software engineering and associated development technologies within the full software development lifecycle.

Desirable skills and experience

  • Experience of working with Government clients and an understanding of GDS.
  • Experience of working on digital transformation projects.
  • Experience of working with user centred design principles and user research techniques.
  • Experience in the use of Atlassian Jira and Confluence toolkit.
  • Previous technology consultancy experience.

Responsibilities

The role

This is a ‘hands-on’, client-facing role, where you’ll work collaboratively with our clients, developing a deep understanding of their business needs. You’ll work in an Agile delivery team, operating as the key bridge between the client and our software engineering teams.

Day to day, your role will involve a high degree of stakeholder management, workshop facilitation, process modelling, requirements elicitation and backlog management. To do this effectively, you’ll need to be an experienced Business Analyst who is an organised self-starter, with excellent communication skills, with a strong attention to detail, and the ability to work with a range of stakeholders to achieve a shared understanding of the problems to be solved.

We’re looking for people able to rapidly understand complex business problems, with the analysis skills to understand people, processes and technical requirements and shape technology solutions. You’ll be surrounded by smart, highly capable people in an environment that encourages helping and developing others by sharing knowledge and experience. We trust our teams to have high levels of autonomy and we value collaboration and pragmatism.

What’s important to us

Our people enjoy working in an environment where they can grow and succeed together. We hire people who align with our core values of Passion, Excellence, Collaboration, Respect and Professionalism.

You can find out more about Scott Logic on our company page: [website]

Job Types: Full-time, Permanent

Benefits:
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Gym membership
  • Private medical insurance
  • Referral programme
  • Sick pay
  • Store discount
  • Wellness programme
  • Work from home
Schedule:
  • Monday to Location: Hybrid remote in Glasgow, G2

Example 5

Corporate Governance Risk Ltd 22 June 22
CGR-Business Analyst Job [website]

Job Description – Business Analyst

Established in 2010, Corporate Governance Risk (CGR) is an industry-leading developer of web- based applications for business management. Our platform (CGR Foundation) is deployed to enterprises of all sizes in private and public sector across a wide array of domains including:

Healthcare, Transport, Energy, Engineering, Defence, Retail, Utilities, Mining, Oil & Gas, Agriculture, and Private Equity. Our client base is global. In addition to the original technical and commercial hubs in Australia, we have also established commercial hubs in the UK and Canada. This specification is for a Business Analyst in the UK Hub.

Our Culture

Our company is young, dynamic, and undergoing rapid growth. All our team are subject to careful selection and love being part of our positive culture and strong corporate reputation. We work closely together across all our global locations.

Our structure is flat, with all staff approachable and open – allowing agility and space for growth and development around the necessary core processes. In our culturally diverse team, everyone is encouraged to have their say and put their ideas forward. We do our best to accommodate the lifestyle and family dedications of staff. We are an equal opportunity employer and value diversity in our company.

The Role

We are looking for a Business Analyst with real passion for learning, a keen interest in process, a proactive approach, and a desire to create a superb customer experience for our users. If you are up for the challenge, we will help you unleash your potential.

Working for our UK hub in this role, you will be directly liaising with a range of UK and North
American customers, helping them manage their business by leveraging CGR Foundation through simple actions, process workflows and visuals. You will help them into better digital ways of working

– delivering efficiencies and a better data picture for effective decision making.

The role is flexible in relation to home working but will require regular presence in our office
(Newbury, Berkshire) and occasional customer site visits.

Responsibilities
  • Actively facilitate discussion groups and workshops with customers.
  • Help customers to clarify exactly what they need the system to deliver and identify the best way to configure the solution to meet these requirements.
  • Support the Project Manager to manage project activities, processes, or work packages to ensure the achievement of projects' deliverables.
  • Deploy outstanding communication and analytical skills when engaging directly with executives and their end-users – you will know how to talk to both.

Corporate Governance Risk Ltd 22 June 22
CGR-Business Analyst Job [website]
  • Ensure that system benefits are understood and realised at all levels.
  • Take a “hands-on” approach to everything, designing and configuring the system to customer requirements and iteratively improving it.
  • Identify project-related issues and risks, and escalate appropriately. Provide recommendations and solutions to resolve issues and mitigate risks, while managing client expectations.

Requirements
  • You enjoy relationship building and have strong stakeholder management skills.
  • 3 to 4 years of experience in a similar role.
  • A bachelor's degree in IT, Computer Science, Information Systems, or similar fields.
  • Current SC clearance.
  • Advanced level of English (written and oral skills).
  • Strong problem-solving skills.

Ideally you will also have:
  • Demonstrable experience with process flow and business processes.
  • Experience in engaging with both technical and non-technical stakeholders.
  • Consulting experience and background, including engaging directly with clients.
  • Working knowledge of SQL program language.
  • Ability to balance and prioritise activities, with the flexibility to quickly adapt to changing business demands.

Benefits
  • Flexible working hours.
  • Work from home arrangements.
  • Autonomous work and opportunity to drive change.

Job Type: Full-time

Salary: £45,000.00-£55,000.00 per year

Benefits:
  • Casual dress
  • Company pension
  • Flexible schedule
  • Flexitime
  • Sick pay
  • Work from home
Schedule:
  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:
  • Newbury, Berkshire: reliably commute or plan to relocate before starting work (required)

Application question(s):
  • How many years of working in a similar role do you ID: Business Analyst - CGR
Expected start date: 22/07/2022
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

What does a Business Analyst do?

A Business Analyst researches how an organisation operates and how this operation affects its revenue. They use the information collected to suggest improvements to business processes and maximise efficiency and revenue. Business Analysts also implement business solutions and also help train new employees to understand the benefit of the solution and how best to implement it.

Business analysts spend most of their workday in an office setting. They may work in-house, remotely or on a contract basis.

Business Analyst skills and qualifications

Business analysts act as facilitators and mediators for all business systems. A successful Business Analyst wil have various prerequisite skills and qualifications that include:

  • Excellent research and analytic skills
  • In-depth knowledge of data modelling techniques
  • Working knowledge of relevant business management principles
  • Excellent attention to detail
  • Ability to turn complex concepts into simple language
  • Excellent verbal and written communication skills
  • Working knowledge of word processing tools and other relevant software packages

Business Analyst experience requirements

Business Analyst should have several years of experience in business management or forecasting. They must also have several years of experience in implementing new systems and providing training on how to to use these systems to their teammates. Candidates who had full-time positions as Business Analysts in their previous roles or have completed an internship or apprenticeship are preferred.

Business Analyst education and training requirements

A Business Analyst must have a Bachelor’s Degree in Business Studies, Business Administration, Computer Science or a similar field. A Master’s Degree in Business Information Systems is also useful. Some employers prefer candidates with qualifications from the International Institute of Business Analysis UK (IIBA).

Other employers require an industry-recognised certification, such as the Certified Business Analysis Professional (CBAP) credential, for professionals with at least 7,500 hours of work in the field of business analysis; and the Certification of Competency in Business Analysis (CCBA), for Business Analysts with at least 3,750 hours of hands-on experience.

Business Analyst salary expectations

According to Indeed Salaries, the average salary of a Business Analyst is £39,777 per year. This figure will vary depending on experience, industry and geographical location and also whether the Business Analyst works in-house as opposed to being a consultant.

Job description samples for similar positions

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Business Analyst job description FAQs

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